Jason Dale Bates  ·  Houston, TX  ·  NMLS #406344

Started as an LOA.
Now running a national team of LOAs
for 110+ loan originators.
Learning to build.

15+ years working through every level of the mortgage business — from origination to operations to national team leadership. Now adding AI to the mix: capacity models, full loan lifecycle workflows, and tools that give time back to the people doing the work.

Operations Management National Team Leadership AI & Automation Mortgage Lifecycle Consulting
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26
LOAs managed nationally
110+
Loan originators supported
75%
Of company loan production
15+
Years in mortgage

What I build

Real tools.
Running in production.

Every project here solves an actual problem — in mortgage operations, team management, or my own daily workflow. Built with Python, AI APIs, and a bias toward shipping fast and iterating.

Live · Updates Daily

Morning Intelligence Dashboard

Automated daily briefing pulling live mortgage rates, weather, AI news, disc golf tournaments, and Claude-generated summaries — deployed to the web every morning at 6AM without touching a keyboard.

Python Claude API GitHub Cloudflare Pages
View live ↗
Mortgage Ops

LOA Capacity Planning Model

AI-assisted capacity model for staffing and team gearing across PROC1, LOA2, and HYBRID roles — used to forecast national team needs across 110+ loan originators and inform executive staffing decisions.

Excel Claude AI PowerBI
Mortgage Ops

Full Loan Lifecycle Workflow

End-to-end workflow design covering lead through funding — one path, one process, used by both sales and operations to establish and maintain alignment across the full loan manufacturing process.

Workflow Design Claude AI Operations
Coming Soon

Next Build

Something in the intersection of AI and mortgage automation. The pipeline is full — watch this space.

TBD

About

Operator first.
Always learning.

I've spent 15 years working through every level of the mortgage business — starting as an LOA, learning the craft, and eventually building and leading a national team that now supports the majority of company production. I know what slows teams down because I've lived it — and collaborated on solving it — throughout the loan manufacturing process.

Now I'm adding AI to that foundation — not as a buzzword, but as a practical tool. Capacity models, loan lifecycle workflows, automated reporting, daily intelligence. I'm learning to build things that make real work easier, and sharing the process as I go.

Mortgage Operations

Full loan lifecycle — TBD through CTC, disclosure management, UW submission, processor handoff, broker pipeline.

Team Leadership

Built a national LOA team from 2 to 26. Recruiting, onboarding, performance, and specialty role design.

AI & Automation

Applying AI to capacity modeling, workflow design, analysis, and problem solving. Next goal: push into mortgage process automation and operational intelligence.

Reporting & Analytics

PowerBI, HubSpot reporting, AI-assisted dashboards — translating production data into decisions.


Experience

Where I've been.

AUG 2023 – PRESENT
Operations Manager & National LOA Team Manager
Envoy Mortgage / PLACE — Houston, TX (Remote/National)
Built and scaled the national LOA team from 2 to 26 members across 4 specialty roles. Team supports 70–75% of total company loan production across 110+ loan originators nationwide.
MAY 2018 – AUG 2023
Operations & Pipeline Manager
Envoy Mortgage — Houston, TX
Managed active pipeline for Houston, Kingwood, and The Woodlands branches. Primary operations resource for file restructuring, AUS execution, condition clearing, and cross-departmental escalations.
MAY 2016 – MAY 2018
Branch Captain / Loan Officer Assistant
Waterstone Mortgage Corporation — Houston, TX
Supported Branch Manager's full pipeline from pre-qualification through funding. Primary contact for resolving complex income scenarios, rush requests, and suspended files.
OCT 2010 – MAY 2016
LOA / Mortgage Banker & Home Mortgage Consultant
Envoy Mortgage / Wells Fargo — Houston, TX
Earned NMLS #406344. Top performer at Wells Fargo in first year. Built independent referral relationships while supporting broader production teams at Envoy.

B.B.A. Marketing · B.A. Japanese Language — University of Texas at Austin, 1999

↓ Download Resume

Tools & Stack

What I work with.

Two stacks. One I've built a career on. One AI is helping me explore for the first time.

The foundation — tools I've worked with for years

Encompass LOS
AUS (DU / LP)
Microsoft PowerBI
HubSpot CRM
Microsoft Office Suite

What AI is unlocking — tools I'm exploring for the first time

Claude AI / Anthropic API
Python
Make.com
GitHub / Cloudflare Pages
Ollama / LM Studio
ChatGPT / Copilot

Connect

Let's talk.

Open to conversations about AI in mortgage operations, consulting engagements, and what's possible when you combine deep industry experience with a genuine curiosity for what comes next.

EMAIL
[email protected]
in
LINKEDIN
Jason Dale Bates
GITHUB
jdbates-gitit
LIVE BUILD
dashboard.jdb-builds.com